Refund Policy

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At Spec Ops Water, we stand behind every can we ship. We aim to deliver top-tier hydration with a mission-first mindset. If something isn’t right with your order, we’ll do our best to fix it quickly and fairly.

Refund Timeframe

Refund or replacement requests must be submitted within 7 days of your order being delivered. Please email us at contact@specopswater.com with your order number and a brief description of the issue.

Eligible Refunds

We offer refunds or replacements for:

• Orders that arrive damaged or defective

• Incorrect items shipped

• Lost or undelivered packages (after carrier confirmation)

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We do not offer refunds for:

• Opened or used products

• Customer error in order placement or shipping address

• General dissatisfaction with taste or product preference

How Refunds Are Processed

Once approved, refunds will be issued to your original payment method. Depending on your bank or card provider, it may take 5–10 business days to appear on your statement.

Legal Note

This Refund Policy is designed to be transparent and fair. It may be updated as our business grows or as required by law. Your use of this site and purchase of our products implies acceptance of the most current version of this policy.

Need help with a damaged or missing order? Contact us at contact@specopswater.com.

We’ve got your six.